Driving Digitalization with Cognitive Analytics
This use case provides a practical example of how Inspirient's Artificial Intelligence (AI) can drive digitalization in a large enterprise. The project was carried out with DB Station&Service AG, a subsidiary of Deutsche Bahn AG, responsible for the operation of their railway stations. Inspirient's AI analyzed maintenance data that was captured from over 5,000 stations operated by the company. Recently, DB Station&Service AG digitized the collection of this maintenance data by developing an app, which is used to report defects at the train stations. It was Inspirient's task to make sense of this new and rich data source, and mine it for previously unknown and value-adding insights.
Innovation and Benefits for the Customer
Using Inspirient's AI to automate the analysis of maintenance data enabled Deutsche Bahn to efficiently scan its data for previously inaccessible patterns and abnormalities that were relevant to their business. Additionally, a shift in the customer's analytics process took place – for the first time they could take a data-driven business-first approach. This allowed decision makers from Deutsche Bahn to guide and intervene in the analytics process much earlier on, at a point in the process where their intuition and business experience was most valuable.
Usage of Artificial Intelligence
Inspirient's AI automatically processed, joined, and analyzed two sets of raw data that were available in CSV format. The two datasets combined consisted of more than 1 million data points. Inspirient's AI automatically scanned the data for relevant patterns and visualized them on management-ready slides, which could be discussed directly in the meeting with Deutsche Bahn management, without any human work necessary in preparing for this meeting. The slides were then jointly reviewed and discussed by decision makers and analysts from Deutsche Bahn. Around one third of the findings presented by Inspirient were surprising and previously unknown to the company. Among these findings were unknown regional hotspots for certain types of property damage, suggesting that the exchange of materials in specific regions would reduce damage costs. Furthermore, certain machinery prone to malfunctions could be identified, as well as certain peculiarities of maintenance processes in the field, thus isolating drivers of maintenance costs.
This use case is an example of how Inspirient's Artificial Intelligence for automated data analytics supports digitalization in large enterprises and leads to increased analytical agility. Inspirient quickly revealed previously unknown and value-adding insights. This enabled decision makers to react quickly, making full use of their expert knowledge while taking data-driven decisions for their business.
- Inspirient GmbH / DB Station&Service AG. Cognitive Computing als Digitalisierungstreiber: Erfahrungen aus der Praxis. Joint presentation at Bitkom Big Data Summit 2017